Shop Policies

Shipping

Items ship within 2 days of purchase. We use USPS 2-3 day priority mail, First Class Mail, or FedEx Ground for Domestic U.S. Shipping. International shipping goes USPS First Class. Please expect 2-3 weeks for international delivery.

Returns

We accept returns within 30 days of delivery. Please contact courtney@heirloomen.com to receive an RMA. Refund is issued once item is received back. Customer is responsible for return shipping.

Payment

We accept all major credit cards and PayPal payments. We do not accept checks or cash, and do not do in-person payment or pickup.

Issue, Question?

Please contact Courtney directly courtney@heirloomen.com

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